On-line reservation

 
The information to be provided when booking
At the time of booking, we will ask you for the following information:
– The name of the responsible person who agrees for the entire group to pay for the accommodation, access fees and for the luggage transport service, if applicable;
– The exact date or dates of your stay (the nights in refuge);
– The number of participants;
– If the reservation is for the winter, is it on skis or snowshoes? (this information can be confirmed a little later, before your stay);
– Please confirm whether there is baggage transport (this information can be confirmed a little later, before your stay);
– The credit card number of the group manager to guarantee the reservation and for the payment (100% of the reservation).

Before your stay, to prepare access fees in advance, please provide us the following information:
– The name of each participant, their city of residence and their zip code;
– If necessary, we confirm the chosen activity (snowshoes or ski) and the addition of luggage transport.

Access fee for accommodation

For all adults, whether staying overnight in the Village des Bâtisseurs or in a mountain cabin, a daily access fee for mountain activities is automatically charged (one night= daily fee)

Booking modality

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Booking 31 days or more before the stay

100% of the total amount of the stay
is required when booking online or by phone.

Modification or cancellation

Up to 31 days and more before your stay,
it is possible to modify or cancel
your reservation without charge (refund of your stay 100%). 30 days or less before your stay No refund or downward change is possible
except fees for access rights and transportation of your luggage.
Please note that the weather conditions and / or any other reason
can not justify a cancellation.

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Booking 30 days or less before the stay

100% of the total amount of the stay
is required when booking online or by phone.

Modification or cancellation

No refund or downward change is possible
except fees for access rights and transportation of your luggage.
Please note that the weather conditions and / or any other reason
can not justify a cancellation.

No fee will be charged for upward changes (higher value).
In case of dommage and excessive wear and tear on infrastructure or equipment or loss of equipment, fees will be charged on your credit card.